The following payment method is available:

[Paypal] : Payment through Paypal account or credit cards

Paypal does not require an account with them in order to use their services for credit card payments    `        

• Shipping Method : Selected by customer
• Shipping Area : World wide
• Shipping Cost : International Shipping Fee
• Shipping Time : 15 - 40 days

• 
  

  Dear customers, 

  There had been a major shipping price and method adjustments in shipping industries of Korea, so we have listed below a new shipping policies and information that you, as our customer, need to be aware of.

  
  

  Korea Post

  Tracking - No

  Weight restriction- up to 2kg

  Delivery time- Up to 20-40 business days

  
  

  K-Packet

  Tracking - Yes

  Weight restriction- up to 2kg

  Delivery time- up to 10-20 business days

  
  

  EMS

  Tracking - Yes

  Weight restriction- up to 30kg

  Delivery time- up to 3-14 business days

  
  

  ***EMS unavailable to following countries

  (African Continent, Kuwait, Puerto Rico, Colombia, Moldova, Italy, Bolivia, El Salvador, Ecuador, Tajikistan etc)  

  
  

  If  you have any other questions, please let us know. 

  
  

  Best Regards,

Exchange/Refund
Requests for exchanges and refunds are only accepted if they are made within 3 days of receiving the product via our “FAQ” notice board. We will be responsible for refunds due to misdelivered and/or defective products and will place highest importance to process these requests as soon as possible.

1. Requirements for exchange/refunds

Please take into consideration that Beautynetkorea accepts

• Eligible for a Refund in the case that:

  - Cancellation requests made within 24 hours of payment

  - If your order remains [Preparing Products] status for 10 days or longer from the date of payment without any

    prior notification from our customer service, you can cancel your order via our “FAQ” notice board.

  - Product is misdelivered

* Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and

   the products have not been use.

* You must return the free gift in its original condition along with your returning item in order to receive the refund.
 
• Ineligible for a Refund in the case that:

  - Customer requests a refund due to change of mind (size, color, etc.)

  - Customer requests to cancel the whole order which contains out of stock products

  - Customer requests a refund for damaged or deformed products due to the customer’s responsibility

  - Customer requests a refund for products that have no tags or labels

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