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How to join

Click on the Join link. By completing the membership subscription form, agreeing to the Privacy Policy and User Agreement, the newly joined member can immediately benefit from offered services such as rewards and discounts. Also, members will not be required to re-enter their shipping or billing address every time an order is placed as well as be eligible to participate in various events and promotions.

How to order

How to place an order:

Step 1: Browse or search for items

Step 2: Select desired color, quantity, etc

Step 3: Add to cart

Step 4: Proceed to Checkout

Step 5: Log in or Purchase as a Non-Member

Step 6: Fill in the order form

Step 7: Proceed with Payment

Step 8: You have successfully placed an order when you see a “Thank You” message along with your order number.

Payment

The following payment method is available:

[Paypal] : Payment through Paypal account or credit cards

Paypal does not require an account with them in order to use their services for credit card payments    `        

Shipping

  • Shipping Method : Selected by customer
  • Shipping Area : World wide
  • Shipping Rate : Selected by customer
  • Delivery Time : 15 - 40 days
  • *International shipping available
     
    3 Options for Shipping Available

    [FREE SHIPPING / NO TRACKING NUMBER ]

      Our free shipping  is shipped with non-registered air mail thus a tracking number is NOT provided.

     

    [REGISTERED MAIL / TRACKING NUMBER PROVIDED FOR ADDITIONAL $2.8 or FREE FOR ORDERS OVER $50]

      If your total purchase amount is over $50, we will provide free shipping with registered mail and a tracking number.

      If your total purchase amount is less than $50 but would like a tracking number, an additional $2.8 fee must be paid at 'Place order'


    [Postal Service with Tracking number  / Additional $22 or FREE FOR ORDERS OVER $180]

      If you would like your order to be shipped through the Postal Service (approx. 3-10 business days with tracking number),

      please select this option during checkout. An additional $22 fee must be paid at 'Place order'


    • Estimated Delivery: 15-45 business days from date of payment for most countries. (EMS: 3-10 Business days)

      Please take into consideration that shipment may be delayed due to holidays and/or availability of the product.

      Shipment: The order will be shipped out after payment is confirmed.

      Exchanges/ Returns: Please contact our staff member.
     
    Customs and Duties

    International shipping may be subject to import taxes, duties and customs fees which may be levied once your package reaches the country of destination and are the responsibility of the recipient. Import taxes, duties and customs fees are collected by your government and have nothing to do with this site. In the case that the customer refuses to receive the parcel, the products are returned to Korea and will not be shipped again. Relevant costs (round shipping, customs, etc) are the responsibility of the customer and will be deducted from the refund.

     

Returns & Exchanges

Exchange/Refund
Requests for exchanges and refunds are only accepted if they are made within 3 days of receiving the product via our “FAQ” notice board. We will be responsible for refunds due to misdelivered and/or defective products and will place highest importance to process these requests as soon as possible.

 

1. Requirements for exchange/refunds

 

Please take into consideration that Beautynetkorea accepts

 

• Eligible for a Refund in the case that:

  - Cancellation requests made within 24 hours of payment

  - If your order remains [Preparing Products] status for 10 days or longer from the date of payment without any

    prior notification from our customer service, you can cancel your order via our “FAQ” notice board.

  - Product is misdelivered

 

* Refunds for the cases stated above are only accepted on the condition that labels and tags are intact and

   the products have not been use.

 

* You must return the free gift in its original condition along with your returning item in order to receive the refund.
 
• Ineligible for a Refund in the case that:

  - Customer requests a refund due to change of mind (size, color, etc.)

  - Customer requests to cancel the whole order which contains out of stock products

  - Customer requests a refund for damaged or deformed products due to the customer’s responsibility

  - Customer requests a refund for products that have no tags or labels

Refunds

Period of Pending Credit
Credits issued from an order will be added to your account 20 days after the status of delivery is changed to “Delivered”.

For 20 days you will see your credits pending in the case of cancelled or returned orders.

Credits (Total Credits minus Used Credits minus Pending Credits) can be applied to any order.


Refund will be issued as same as you paid with.

  eg. Credit will be refunded as credit, cash will be refunded as cash.


Terms of Ineffective Credits
Pending credits will be automatically cancelled upon cancelation or returns.
Credits can not be claimed once your membership has been withdrawn.

All unused credits will expire after 3 years.


Other

Q.How to use credit?

A.To use your credit, when you place an order, there will be "Store Credit Use of Mileage"


Q.When can I get my credit ?

A. 7 days after shipment, the status of the delivery is automatically changed to " Delivered ".

It is necessary procedure to give our customers mileage points in a timely manner.


Q. I have 3 credits in my account, how can I use them ?

A.More than 10 credits, being possible to use as cash